Customers are placed at the centre of Australia’s future electricity system. They are empowered with greater choice, control and autonomy while enjoying the security and benefits of a grid-connection. Transformed electricity networks actively connect customers with a growing range of market actors and customised electricity solutions that are supported by a modernised customer safety net designed for the 21st century energy system.
A fairer system through active implementation of tariff reform and modernised regulation and competition frameworks. More customer oriented outcomes are supported ensuring those without distributed energy resources are treated fairly, while those with distributed energy resources are able to receive incentives for providing network support services that improve the efficiency of the grid for all.